FAQS
If you do not see your question below, please submit and we will be happy to get back to you.
- I am a first time user of loose leaf tea. What do I need to enjoy Drink the Leaf teas?
- How long does tea last?
- How many cups of tea does 2 oz of loose leaf tea make? 4 oz?
- What does organic mean?
- What does Fair Trade mean?
- How do I contact you?
- What are your payment options?
- Can I get it gift wrapped?
- What are your shipping options?
- Can I ship to more than one address?
- Do you ship internationally?
- How do I make iced tea?
I am a first time user of loose leaf tea. What do I need to enjoy Drink the Leaf teas?
Steeping loose leaf tea is simple, and fun! We offer an assortment of infusers to use. Choose the style that you prefer. Use the desired amount of tea, "just add water", and let it steep! You will come to love this user-friendly way to enjoy tea. Loose leaf tea can be re-steeped many times with each infusion creating different flavor profiles. Be sure not to let the tea leaves stay in contact with the water between infusions.
How long does tea last?
Most teas last approximately a year if stored properly. Store in airtight containers away from light, heat and moisture. Also, store tea away from strong odors.
How many cups of tea does 2 oz of loose leaf tea make? 4 oz?
Typically, two ounces of loose leaf tea will make approximately 25 six ounce cups of tea. Four ounces will make approximately 50 six ounce cups of tea depending on how strong you like your tea.
What does organic mean?
Organic tea is farmed and produced without the use of any man-made chemicals.
Some international tea growers have been farming tea organically for years; however, organic certification has not been the norm. The good news is that the industry is moving toward certifying organic estates.
Drink the Leaf is in the process of becoming a certified organic handler. This will enable us to state “organic” on our label. Currently, we are purchasing certified organic teas from our suppliers and these selections are noted on our website.
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What does Fair Trade mean?
Fair Trade certification identifies teas and herbs produced by gardens and cooperatives in tea production. Fair Trade standards include: guarantee fair wages and decent working conditions, promotes the use of sustainable farming methods, absence of forced or child labor, freedom of association and organization, and safe working conditions.
Drink the Leaf wholeheartedly supports these standards, and seeks to work with fair trade suppliers.
How do I contact you?
From any page, click “Contact”.
What are your payment options?
We accept Visa and MasterCard online. If you wish to pay by check or money order, please contact us. See Answer above!
Can I get it gift wrapped?
Not at this time. I’m a terrible gift wrapper and gift certificates are so easy. However, we are happy to include a gift card.
What are your shipping options?
At this time Drink the Leaf ships via USPS or UPS. Please choose your option at checkout. Most orders are processed and shipped within 24 hours of receipt. Orders placed on weekends or holidays are processed and shipped the next business day.
We recommend USPS Priority Mail service. Priority Mail is not a guaranteed service, however most orders should arrive within 2 to 3 days of shipping. Express Mail is available and packages arrive in 2 days for most locations. UPS can take from 1 to 5 days depending on where the item is shipped.
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Can I ship to more than one address?
At this time, our system is not set up to ship to multiple addresses.
Do you ship internationally?
Yes, but it will cost more and take longer to arrive. All duty fees are the responsibility of the customer.
How do I make iced tea?Just double the amount of tea, steep as usual, then pour over ice or add equal amount of cold water (or to taste). Another option is to "cold steep" for two hours to overnight in the refrigerator.
